EC3 Human Services Software

EC3 software home screen

EC3 is person-centered planning software that helps you coordinate services, manage consumer information, perform data analysis, and more.

About EC3


EC3 is person-centered planning software that helps you coordinate services, create custom medication libraries, perform data analysis, manage consumer information (like incident reports, notes, and planning documents), and more. EC3 lets you quickly access and organize important information about people receiving your services, develop plans, and assess follow-through, so you can spend more time meeting consumer needs and less time doing paperwork.

EC3 is designed for people who help others, such as

  • case managers

  • residential providers

  • other service providers

Store information at your fingertips...


  • Consumer Profile for contact information, important identifying numbers, guardianship, diagnosis, emergency contact, and much more.

  • Relationships for the important individuals in a consumer's life (e.g. parents, teachers, and doctors).

  • Education for schools attended, teachers, education status, etc.

  • Medications for current and past medications, dosages, etc.​

  • Employment for job descriptions, employers, etc.

  • Notes for progress notes, documentation of contacts, etc.

  • Consumer Forms for documents based on your own templates​.

  • Staff Information including continuing education required and completed.

Create detailed consumer plans...


  • Cover Page displays stored data in a customizable format.

  • Plan Texts are based on templates that you create​.

  • Target Skills and Services help you set up specific measurable objectives and quantitatively document training and progress.

  • Reviews ​provide space to periodically summarize progress.


Create the documentation you need...


  • User Query assists you in getting the data you need in the format you require.

  • EC3's standard report set provides a variety of formats for reporting data stored in EC3.

  • Create your own templates for Plan Texts and Consumer Forms.

Customize EC3 to suit your needs...

  • Add your own frequently used planning objectives to the Skills and Services Wizard.

  • Set preferences to reflect your agency’s policies regarding Notes, Critical Incidents, and many other features.

  • Flexible security options, and many more customizable features.


For a more detailed description of features, see the product details on our order page.

​Who typically uses EC3 Human Services Software?

Program Directors, Service Coordinators (Case Managers, Qualified Mental Retardation Professionals) Team Members, Professional Consultants, Data Entry Personnel

What is the cost of EC3 Human Services Software?

Cost of the product is scaled to the size of the organization and the number of active users. Please call or email us for an estimate. All licenses are sold on an annually renewable basis. The annual subscription price entitles the user to ongoing use of the product, unlimited technical support, long distance training and product updates. On-site training is available for an additional fee.

Does EC3 provide security and confidentiality?​

EC3 is password protected. No user may open the application without a valid user ID and password, granted by your local EC3 administrator. Your local EC3 administrator has control over which parts of EC3 a given user will see, and can choose to limit access to records of only those consumers that the user serves.

What are the technical specifications?

EC3 is a Windows application, and will run on any Windows PC. Initial installation of EC3 requires less than 100MB of disc space. Database space needs for large organizations serving thousands of clients can grow to 100MB or more. EC3 is currently being run on a variety of network configurations, including peer to peer networks and LANs, and on terminal servers.

How is technical support provided?

All current EC3 subscribers receive unlimited free technical support. Our technical support staff is experienced in solving problems in the installation and deployment of EC3. Bug fixes of our current generation of software, should any be discovered, receive our immediate attention and are provided free of charge.

Do you provide user training?

EC3 is designed to be user-friendly and accessible. A user tutorial with sample data is provided with each installation. There is an extensive online Help file. EC3 Workshops are targeted online training sessions, which can be provided to introduce users to new features of the software, or which can be tailored to the needs of a subscribing organization.

Can I try out the software?

EC3 may be purchased for a three-month trial period at a cost of $15 here. The trial version is fully functional and comes with sample data and a handy tutorial. The trial user who subsequently purchases EC3 can activate EC3 by merely entering a new product key.

Frequently Asked Questions